[community] FW: Assistance with feedback on assistive technology program navigation portal

Fri Jun 19 22:10:58 UTC 2020

Hi all,
This might be of interest to your AT and advocacy contacts re: creating an accessible database of AT in Canada. This may have already gone to this list, but I think they paused the research and then recently restarted recruitment. I repasted the study description below.
Thanks,
Julia

Dr. Michael Wilson and Dr. Rosalie Wang have created a new database through the AGE-WELL NCE to help people to identify programs and services for accessing assistive technologies in Canada. They are currently conducting user testing to refine the database to ensure that it is as user-friendly as possible. I am emailing to ask if you would like to participate in this usability study by testing and providing your constructive feedback about the database. They aim to complete website testing within 1 month of this email message. As a token of appreciation for participating you will be provided a $30 gift card (e.g., to Chapters, Tim Horton’s) for the time required to complete the study. A gift card will be mailed to you following the interview.

On Wed, Jun 17, 2020 at 2:45 PM Tamika Jarvis <jarvistl at mcmaster.ca<mailto:jarvistl at mcmaster.ca>> wrote:
Hi Julia,

I hope you have been doing well with the ongoing social distancing.

I am emailing to follow up about the User Testing study that we put on hold a couple of months ago due to the evolving COVID-19 pandemic and instability of WebEX? Now that things have settled down, we will be restarting this project and recruiting again.

I have attached the Participant information and consent form for you to review and more information.

But for this study, we are interested in receiving feedback about how user-friendly the site is and whether people who access it (users, caregivers, healthcare professionals and service providers, and vendors) are able to find the information they need. There are 2 parts to this study: first a user-testing, where participants will be asked to think aloud and voice their thoughts as they navigate the website. This will allow us to collect feedback in real-time. We have a few mock scenarios that they will be asked to work through while we observe and make notes. Specifically, participants will be asked to search for resources and information on the site related to a specific program, assistive technology device, or supports. Afterwards we'll have a short interview where I'll ask questions related to the experience using the website.

I am estimating that this will take about 1 to 1.5 hours. If you are interested in participating and providing us with feedback that would be great, and if you know of caregivers, providers, or consumers, please feel free to forward.

If you have any questions, please feel free to send me an email.

Thank you,
Tamika Jarvis

From: Rosalie Wang [mailto:rosalie.wang at utoronto.ca]
Sent: March-12-20 2:58 PM
To: Rosalie Wang
Subject: Assistance with feedback on assistive technology program navigation portal

CAUTION:  This email was sent from a user outside of KHSC. The KHSC Help Desk will never ask you to share or verify your user name and password. If you suspect this is a phishing or fraudulent email, please forward it to KHSC Help Desk<mailto:KHSC%20HELP%20DESK%20%3cKHSC.HelpDesk at kingstonhsc.ca%3e>.

Hello!

I hope this message finds you well.  We are writing to ask if you would assist us in recruiting volunteers for our AGE-WELL funded project that aims to conduct usability testing of a navigation portal that provides an easy-to-search database for information regarding assistive technology funding and service programs in Canada. The Beta version of the website is available here if you are interested in reviewing it – http://macat.cubiclefugitive.com/<https://urldefense.proofpoint.com/v2/url?u=http-3A__macat.cubiclefugitive.com_&d=DwMF-g&c=JZUmuHfvZaOkNOGiUpQbGyGsM8Jf9oFbjpAib-DiM1Q&r=5721HXG-9m2dPCkUUuS-NFaUG3C_0O6kx_7W9Q5erpo&m=9ViYfUcyB6u2VCW8DYP3pBSql77boeGGAG0TcCmKPyQ&s=AbKn6hc3pVVLDcnC6bLORBmq3K39J7inCCoJwKfze9g&e=>.

We are specifically interested in evaluating the ease-of-use and user satisfaction to enhance usability with prospective database users. We would like to use this feedback to improve database development and impact.

We are seeking three types of participants:

  1.  Consumers: Individuals who self-identify as living with at least one type of disability (related to a physical; sensory – visual, hearing, touch; cognitive; or mental health limitation), and who may benefit from AT use;
  2.  Caregivers: Individuals who care for someone who requires or uses AT; and
  3.  Healthcare providers/community social services providers/industry vendors: Individuals who assist others in accessing AT resources.

Would you be willing to share the message below with your contact lists, newsletters and/or through your social media accounts to disseminate the recruitment information to anyone in these three categories who may be interested in participating?  We aim to complete our website testing within 1 month of this email message. A PDF is also attached.

We thank you for considering this request. If you have any questions or concerns we would be happy to discuss further.

Sincerely,

Michael G. Wilson, PhD

Rosalie Wang, PhD, OT Reg. (Ont.)

Rosalie Wang, PhD, OT Reg. (Ont.)
Assistant Professor

Intelligent Assistive Technology and Systems Lab
Dept. of Occupational Science & Occupational Therapy
University of Toronto
160 - 500 University Avenue
Toronto, ON, M5G 1V7

Affiliate Scientist

Toronto Rehabilitation Institute

Ph: 416.946.8566

Email: rosalie.wang at utoronto.ca<mailto:rosalie.wang at utoronto.ca>
www.iatsl.org<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.iatsl.org_&d=DwMF-g&c=JZUmuHfvZaOkNOGiUpQbGyGsM8Jf9oFbjpAib-DiM1Q&r=5721HXG-9m2dPCkUUuS-NFaUG3C_0O6kx_7W9Q5erpo&m=9ViYfUcyB6u2VCW8DYP3pBSql77boeGGAG0TcCmKPyQ&s=EO_V6ON7-grWfWJpyX-vygZLAwuGm8qyKZSVkKCqM4Q&e=>

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Dear [member list],

Dr. Michael Wilson and Dr. Rosalie Wang have created a new database through the AGE-WELL NCE to help people to identify programs and services for accessing assistive technologies in Canada. They are currently conducting user testing to refine the database to ensure that it is as user-friendly as possible. I am emailing to ask if you would like to participate in this usability study by testing and providing your constructive feedback about the database. They aim to complete website testing within 1 month of this email message. As a token of appreciation for participating you will be provided a $30 gift card (e.g., to Chapters, Tim Horton’s) for the time required to complete the study. A gift card will be mailed to you following the interview.

If you have any questions, please do not hesitate to contact either Michael or Rosalie or Tamika Jarvis who is coordinating the project.

Thank you for your time,

Michael G. Wilson, PhD

Assistant Professor, McMaster University

Assistant Director, McMaster Health Forum

McMaster University

1280 Main St. West, MML-417

Hamilton, ON, L8S 4L6

Tel: (905) 525-9140 x22521

E-mail: wilsom2 at mcmaster.ca<mailto:wilsom2 at mcmaster.ca>

Tamika Jarvis, MPH

McMaster University

1280 Main St. West, MML-417

Hamilton, ON, L8S 4L6

Tel: (905) 525-9140 x22521

jarvistl at mcmaster.ca<mailto:jarvistl at mcmaster.ca>

Rosalie Wang, PhD, OT Reg. (Ont.)

Assistant Professor, University of Toronto

University of Toronto

160 - 500 University Ave.

Toronto, ON, M5G 1V7

Tel: (416) 946-8566

E-mail: rosalie.wang at utoronto.ca<mailto:rosalie.wang at utoronto.ca>

Rosalie Wang, PhD, OT Reg. (Ont.)
Assistant Professor

Intelligent Assistive Technology and Systems Lab
Dept. of Occupational Science & Occupational Therapy
University of Toronto
160 - 500 University Avenue
Toronto, ON, M5G 1V7

Affiliate Scientist

Toronto Rehabilitation Institute

Ph: 416.946.8566

Email: rosalie.wang at utoronto.ca<mailto:rosalie.wang at utoronto.ca>
www.iatsl.org<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.iatsl.org_&d=DwMF-g&c=JZUmuHfvZaOkNOGiUpQbGyGsM8Jf9oFbjpAib-DiM1Q&r=5721HXG-9m2dPCkUUuS-NFaUG3C_0O6kx_7W9Q5erpo&m=9ViYfUcyB6u2VCW8DYP3pBSql77boeGGAG0TcCmKPyQ&s=EO_V6ON7-grWfWJpyX-vygZLAwuGm8qyKZSVkKCqM4Q&e=>