[community] Fwd: City of Toronto Vehicle-for-Hire Review Report Available

Cybele S cybele.sack at gmail.com
Wed Jun 19 12:44:19 UTC 2019

If there's still time to comment on this, some extra issues to consider:

Scent-free rides available -- currently Lyft and Uber don't have this.  As
an allergic person coming out of the hospital after an asthma attack, when
I tried to order one, and I couldn't get in the ride that came, I was
harassed by the driver up until the regular taxi that I called afterwards
finally arrived.  There was also no good way to complain about this
situation or behaviour.  Many people need scent-free vehicles.

Training for Drivers on AODA and Human Rights Code -- Mandatory training of
all drivers would be helpful, on the law and also on accessible customer
service and how to do it.

I'm sure I'm missing more gaps in the document.  I just wanted to share two
aspects that stood out first.

I noticed there was nobody on the consultation list from organizations that
would have caught the scent-free aspect, including associations of people
with respiratory conditions and allergies and environmental sensitivities.


On Wed, Jun 19, 2019 at 8:38 AM Cybele S <cybele.sack at gmail.com> wrote:

> Oh I just found it:
> Here's the accessibility strategy:
> https://www.toronto.ca/legdocs/mmis/2019/gl/bgrd/backgroundfile-134425.pdf
> On Wed, Jun 19, 2019 at 8:37 AM Cybele S <cybele.sack at gmail.com> wrote:
>> Is it just me, or is it a bit challenging to find the accessibility
>> strategy on this link?
>> If anyone finds it, could they please post the direct link?
>> Thanks, C.
>> On Mon, Jun 17, 2019 at 10:35 AM Treviranus, Jutta <jtreviranus at ocadu.ca>
>> wrote:
>>> This may be of interest to list members.
>>> Jutta
>>> Begin forwarded message:
>>> From: Dylan Feist <Dylan.Feist at toronto.ca<mailto:Dylan.Feist at toronto.ca
>>> >>
>>> Subject: City of Toronto Vehicle-for-Hire Review Report Available
>>> Date: June 17, 2019 at 9:56:16 AM EDT
>>> To: Dylan Feist <Dylan.Feist at toronto.ca<mailto:Dylan.Feist at toronto.ca>>
>>> You are receiving this information because you or your organization
>>> participated in the City of Toronto's vehicle-for-hire accessibility panel.
>>> Good Morning,
>>> The staff report with proposed recommendations to City of Toronto
>>> Municipal Code Chapter 546, Licensing of Vehicles-for-Hire, including an
>>> accessibility strategy, is now public. It will be considered at the June
>>> 24th meeting of the General Government and Licensing Committee<
>>> http://app.toronto.ca/tmmis/decisionBodyProfile.do?function=doPrepare&meetingId=15373#Meeting-2019.GL6
>>> >.
>>> The staff report and attachments can be found near the bottom of the
>>> following webpage:
>>> GL6.31: Review of the City of Toronto Municipal Code Chapter 546,
>>> Licensing of Vehicles-for-Hire
>>> http://app.toronto.ca/tmmis/viewAgendaItemHistory.do?item=2019.GL6.31
>>> Interested individuals are able to submit comments or request to speak
>>> at the Committee meeting. Please visithttps://
>>> www.toronto.ca/legdocs/tmmis/have-your-say.htm for more information
>>> about this. Questions about this process should be directed to
>>> gglc at toronto.ca<mailto:gglc at toronto.ca>.
>>> Thank you kindly,
>>> Dylan
>>> ---
>>> Dylan Feist
>>> Senior Policy and Research Officer
>>> [Email 2]
>>> Policy & Strategic Support  |  Municipal Licensing and Standards
>>> City Hall  |  100 Queen St. W, 16th Fl. West Tower  M5H 2N2
>>> 416.392.1553  |  :dylan.feist at toronto.ca<mailto:dylan.feist at toronto.ca>
>>> We are committed to accountability and transparency. If you are
>>> contacting Municipal Licensing & Standards staff, you may be required to
>>> register as a Lobbyist. The City of Toronto's definition of lobbying is
>>> quite broad. Check for more information by visiting toronto.ca/lobbying<
>>> http://www.toronto.ca/lobbying> or contacting the Lobbyist Registrar at
>>> (416) 338-5858 orlobbyistregistrar at toronto.ca<mailto:
>>> lobbyistregistrar at toronto.ca>.
>>> ________________________________________
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